At Saaga, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

Products may be returned within 7 days of delivery if they are unused, unwashed, and in their original condition with all tags and packaging intact.

Non-Returnable Items

The following items are not eligible for return:

• Customized or altered products.
• Products showing signs of use or damage caused after delivery.
• Items returned without original packaging or tags.

Refund Process

Once the returned product is received and inspected, eligible refunds will be processed to the original payment method.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery along with relevant photographs for verification.

Exchange Policy

Eligible products may be exchanged subject to stock availability.

Refund Timeline

Approved refunds are generally processed within 7–10 business days after successful inspection of the returned product.

Saaga reserves the right to refuse returns that do not meet the conditions outlined in this policy.